Flood & Coast workshop webinar series: A cognitive empathy: a critical skill for high performing teams in FCERM

Part of the Flood & Coast workshop webinar series.

Location:   Webinar via Zoom.

Event description

Empathy is not a soft skill, it’s a strategic skill. In the context of flood and coastal risk management, the ability to understand others’ perspectives is vital for both internal collaboration and community impact.

This session explores cognitive empathy – the thinking side of empathy. Cognitive empathy is the ability to understand another person’s perspective, to see a situation through their eyes, without needing to feel their emotions. It’s a crucial skill for leading high-performing teams, building trust, and delivering solutions that serve real communities.

In this interactive session, we’ll explore how cognitive empathy underpins psychological safety – the foundation for effective collaboration, innovation, and inclusion. We’ll also look at how empathy plays a vital role in ethical, community-focused decision-making – particularly when engaging with people affected by flooding, climate uncertainty or infrastructure change.

Co-delivered by JBA Consulting and Scaffold Coaching, this session blends leadership coaching, applied psychology, and practical insight from the world of FCERM. Attendees will leave with:

• A clear understanding of what cognitive empathy is – and what it isn’t

• Three simple questions to help apply it in team leadership and community engagement

• Strategies for embedding empathy into leadership development and workplace culture

If we want to build a resilient, skilled and future-ready workforce in FCERM, we need to equip our people not just with technical expertise but with the human skills to lead with clarity, confidence and car. Helping to build better solutions, better teams, and a better future.

Registration

Please register your place by clicking on the registration button. This event is open to both members and non-members. Non-members who have not registered for the CIWEM system can create an account on the booking page in order to reserve their place. This should not take more than two minutes. Please contact CIWEM Events events@ciwem.org if you have any booking queries.

Please note that registrations close at 09:00 on the day the event is to take place. If you have not registered by then, unfortunately we cannot add you to the event.